(478) 452-3539
(706) 485-2501
112 S. Madison Ave.
Eatonton, GA 31024
CLAIMS INFORMATION
Insurance Claims Information
Over 75 Years of Service | Free Evaluation of Your Current Coverage | Free Quotes
Over 60 Years of Service Free Evaluation of Your Current Coverage Free Quotes
Our Commitment to You
As an independent insurance agency, Craig-Massee Insurance Agency, is dedicated to you and is committed to treating you as a person, not a policy. This commitment means we shall:
- Work with you to identify the insurance and financial services that are right for you, your family, or your business and use our access to multiple companies to deliver those products
- Guide you through the claims process for a prompt and fair resolution of your claim
- Help you solve problems related to your coverage or account
- Explain the coverages and options available to you through our agency, at your request
- Return your phone calls and emails promptly and respond to your requests in a timely manner
- Provide 24/7 service for our customers, offering any or all of the following:
- Emergency phone numbers
- Internet account access
- Email and call center services
- Use our experience and multiple company relationships to customize your coverage as needed
- Commit our staff to continuing education so they may be more knowledgeable in serving you
- Treat you with respect and courtesy
- Conduct our business in an ethical manner
Vital Emergency Claims Information
Craig-Massee Insurance Agency hopes you never have property damage or an accident, but if you do please report it as soon as possible. During office hours, you can call our offices at (706) 485-2501 in Eatonton, GA or at (478) 452-3539 in Milledgeville, GA.
If you have a claim after office hours and would like to report it directly to the insurance company, here is a list of contact phone numbers for most of our companies. Please be sure to still call our office to report the claim so that we will be aware of your damage and can help you with the claims process if necessary.
Company Claims Phone Numbers
American Modern
(888) 264-4872
Auto Owners (Macon Claims Office)
(478) 474-2201
Towing - (888) 869-2642
After-hour emergency - (888) 252-4626
Berkshire Hathaway
(800) 356-5750
Chubb
(800) 252-4670
Foremost (Auto)
(877) 270-3452
Foremost Star (Property)
(800) 527-3907
Grange
(800) 445-3030
Hartford
(800) 553-1710
Haulers
(866) 665-1003
Insurance House
(800) 282-7024
Jackson Sumner & Assoc
(800) 342-5572
Johnson & Johnson
(800) 487-7565 Ext 5024
National Lloyds
(800) 777-3636
National Security
(800) 798-2092
Progressive
(800) 274-4499
Safeco
(800) 332-3226
Safeway
(888) 203-5129
Southern Ins Underwriters
(800) 568-1700
Southern General (Thru Ins House)
(800) 446-9973
Strickland General Agency
(800) 825-5742
Tapco
(800) 334-5579
Travelers Personal
(800) 252- 4633
Travelers Commercial
(800) 238-6225
(800) 238-6225
Universal Property & Casualty
(800) 470-0599
Emergency Response Teams in Our Area
Here are emergency response teams in our area for water, debris, and fire restoration services. Our agency does not endorse, recommend, or refer any of the following. This is for informational purposes only.
1-800 Water Damage of Central Georgia
Jordan Demmon - 478-251-9402 (cell)
Call Our Emergency Claims Number
After you report the claim to your insurance company, if you have questions or concerns that require immediate attention (automobile accident with serious injuries or damage to your home or business that make them unlivable), you may call our agency's emergency claims number at (478) 454-6207.
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